Contact

Dr. Jena Troxler
Phone: (985) 783-5010
EOC (After-Hours):
(985) 783-5050
Contact Us Online
Staff

Hours

8:30 a.m. - 4 p.m.
Monday - Friday
(Appointments recommended)
Government Holiday

Address

Animal Shelter
921 Deputy Jeff G. Watson Dr., Luling, LA 70070

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Informational Material

FAQs

How can I remove wild animals or feral cats from my property?

For animals that can be trapped: Residents can come to the shelter to get a trap, which will require a $100 deposit. $90 will be returned once the trap is returned. The resident then sets the trap in his or her yard. When a domestic animal is trapped, Animal Control is contacted to come and collect the trap during normal business hours. Wildlife can not be relocated by Animal Control and must be done by the resident renting the trap.

For other wildlife: Please call the shelter so that they can put you in touch with entities that can work on your issue.
I found a pet. What happens now?

If you are interested in owning this animal, complete a FOUND REPORT by contacting the shelter or filling out this form, and keep the pet at your home. Once you surrender the pet to the shelter, you are not entitled to the pet. However, fostering this found pet is possible once our mobile medical team performs an exam, vaccines, and deworm. After 5 business days the pet is available for adoption.

Found report information is made available to owners who have lost their animals. If you intend to keep the animal as your pet, you are required to license the animal within 30 days of finding it. If the owner is found within 5 business days and wants their pet returned, you are required to return the animal to the owner at any time. If in mobile medical, return will be done through Animal Control.
You have the right to be reimbursed by the owner for your expenses associated with the care and keeping of the animal. Keep your receipts!
What happens when I surrender my pet/animal to the shelter?
Evaluation
- Behavior Evaluation: All healthy pets surrendered to the shelter will be evaluated by the shelter’s animal behavior staff to determine if they qualify for our adoption program. Animals that exhibit certain unsocial, destructive or potentially dangerous behaviors will not be made available for adoption. These behaviors include, but are not limited to growling, alarm barking, trying to bite, hyperactivity, avoiding human contact, etc. Animals that appear friendly are given a health exam.
- Health Exam: Pets are evaluated by our medical staff to determine if the pet is healthy. Healthy animals are given routine vaccinations, de-wormer and a flea treatment. Animals with minor medical conditions may be treated until they recover and/or are made available to another adoption agency. Healthy animals are referred to the shelter veterinarian for surgery as needed.
Outcome
- Surgery and Adoption: Healthy and friendly pets will be surgically sterilized, vaccinated, microchipped and made available for adoption. Adoptable pets will be available for adoption as long as they remain healthy behaviorally and medically.
- Rescue/Transfer: Animals that are healthy and behaviorally sound and do not pose a safety risk to people or other animals may be transferred to other adoption agencies after a 5 day hold, provided there are agencies available that are willing to take over the care and adoption of the pet.
- Euthanasia: Euthanasia means the humane death of an animal. At the animal shelter, the procedure is conducted by highly skilled, certified euthanasia technicians. Euthanasia is conducted in a clinical setting using the same techniques as a private veterinarian.
Animals may be euthanized when:
- It is determined that a pet may pose a safety risk to people or other animals.
- It is determined that a pet has a health condition that, even if treated, will not return the animal to a state of complete health.
- A pet begins to shows signs of stress and/or illness due to confinement at the shelter.
- A pet does not qualify for our adoption program and there is no other adoption agency willing to admit the pet into their program.
- Space is unavailable.

More FAQs

Office of Animal Control

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About Animal Control

Animal Control Portrait The Office of Animal Control’s mission is to provide a service to the people by protecting the animals of St. Charles Parish, to secure a safe environment for all homeless creatures and to improve the quality of life for all animals.

The Office of Animal Control works together with the St. Charles Parish Sheriff’s Office to enforce animal law and case investigations. Response to service ranges from animal ordinance violations to animal wellness checks. Animal control officers are available for emergency calls at all times. Protecting people from animals and animals from people is paramount to ensure public health and safety for our residents and animals.

In addition to animal control, the office serves as an animal shelter and adoption agency for homeless pets. All homeless pets that are behaviorally and medically sound can be adopted through local and national means.

The Office of Animal Control strives to continuously educate children and adults in our community on humane and progressive care of animals.

Helpful Info

Payments

Anyone making a payment at the animal shelter will need to do so with a debit card, credit card or money order purchase. Humane traps are rented for a maximum of 2 weeks for a $100 deposit. Upon return, $90 will be refunded.

Bite Case

All bite cases should be reported to the St. Charles Parish Sheriff's Office at (985) 783-6807

Our Partners

Shelter Animals Count

We participate in a national database that residents can access at shelteranimalscount.org.

Greater Good Charities

Donate today! Even a $10 donation to Greater Good Charities helps us make room for those that come in!

Shelter Animals Count Database

Our Sponsors

Custom Power Solutions (2 RUN SPONSOR)

At Custom Power Solutions LLC, we are focused on providing home and commercial generating services with the highest levels of customer satisfaction – we will do everything we can to meet your expectations.

Destrehan Animal Hospital

We proudly bring lifelong wellness to the pets of Laplace, Reserve, Luling, Boutte, Montz, Des Allemands, Bayou Gauche, Hahnville, and St. Rose, as well as the Greater New Orleans area.

T.R.I.P. (Turning Rescues Into Pets)

Nelson Family in honor of Skippy

A St Charles Parish Alumni Pup whom was with us for 4 months. Skippy escaped the front door of his foster-to-adopt home and was hit by a car. The Nelson family witnessed him on the side of the road on their way to the airport and brought him to a Vet who notified us based on chip information. They found it to be fate, and later adopted Skippy.